
Bill and Kay Jones bought a bankrupt fabric company and transformed it into a world leading, environmentally sustainable business. The winner of the 2007 Premier’s Sustainability Award for small business and the United Nations Association of Australia World Environment Day Award two years in a row, Sustainable Living Fabrics produces over 400 fabrics certified with independent green credentials. Bill Jones explains the benefits to the bottom line.
What inspired you to go ‘green’?
We realised customers were interested in going green. Our competitors were saying how green they were, but we had no way of telling. And we didn’t want to talk green without actually being green. The only way to get that message across was to be third-party certified.
How far has your company come?
When we started we had nothing to offer environmentally. Today, I think the awards prove we are a world leader. We were invited to attend last year’s United Nations World Leaders Summit – 120 business leaders were invited to New York in preparation for Copenhagen. At our table was the head of Philips worldwide.
How have you benefited economically?
Before, our whole ethos was making products at the lowest price we could. It became clear that there would always be someone who would undercut it. We needed to appeal to a wider group of potential customers, which included designers and architects.
Were there additional costs to going green?
Definitely. But we were able to increase our margins so we were at the same price level as our competitors, and we sold to a wider group of people and increased the demand. We wound up getting a higher proportion of our product specified by designers and architects than we had before.
How long does it take to turn a profit?
About three years from when you decide to do something. Economically, we’ve substantially increased our margins by 20% and sales by 30% over three years. But we didn’t go above a market price. It’s not about charging a premium for being green.
What benefits have you seen from the sustainable strategy?
It empowers our employees to spruik what we are doing, because they know it’s third-party certified. We’re now tapping into a lot of designers. We sell overseas, which we didn’t do previously. That is the future for expansion.
Should governments do more?
Governments should be involved in ecolabelling and not standing back, saying private enterprise leads things. The government should also be specifying carbon-neutral products. And its superannuation schemes should be driving companies to think long term, not short term.
How did your supply chain react?
Some were interested in change, others thought we were mad. Over time it has become a bigger issue. You now see some big American labels trying to ensure their supply chain doesn’t employ child labour. Today suppliers are more interested, and that’s why the price differential has gone down.
What changes did you make to the supply chain?
Textiles historically have been bad for the environment because of effluent – mainly from scouring, dyeing and finishing. We changed our wool source to one that was basically chemical-free and the scouring detergents were biodegradable, so the effluent from this process no longer damages waterways. Another result is that solid waste from scouring can be used as fertiliser. A host of dyestuffs has also been eliminated.
What sort of packaging do you use?
We recycle plastics and board, mainly post-consumer waste.
What advice would you give to designers in terms of eco-design?
Seek third-party certification. And maintain the integrity of their green decision. A lot of designers specify something, but it gets changed by clients or manufacturers.
What is the ‘Give back 40’ program?
We give employees 40 hours paid leave a year to work within the community.
Are there any inspirational references you recommend?
The documentary Global Dimming explains why you would want to reduce your carbon footprint.